CAChigozie AliohaHire me

Chigozie Alioha · IT Support → Cloud Engineer · Port Harcourt, Nigeria

From the helpdesk to the Cloud Support

I've spent over five years in helpdesk, desktop support and infrastructure, keeping 200+ people working. I'm now training for the Azure Administrator exam and building the labs to prove it.

Ask me about helpdesk and desktop support

5+Years in IT support
200+Users supported
8Cloud and tech projects

About

I started in IT support, where the job is staying calm while someone's work is stuck. Five years of helpdesk, desktop support and infrastructure taught me how real systems fail: accounts, networks, hardware, and the people using them.

Now I'm taking that into the cloud. I'm following a structured roadmap to the Azure Administrator (AZ-104) certification, with Cloud Engineer as the goal, and I build hands-on Azure and networking labs along the way.

I like clear documentation, tidy tickets and fixes that stay fixed.

Based in
Port Harcourt, Nigeria
Current role
IT Support
Moving into
Cloud Engineering
Availability
Remote, worldwide

Experience

A short version. Full details on request.

Next

Cloud Engineer

The role I'm building toward

  • Deploy and manage virtual machines, networks, storage and databases in Azure.
  • Earn the Azure Administrator (AZ-104) certification first.
  • Plan and run cloud migrations for teams moving off on-premises systems.
5+ years

IT Support Professional

Helpdesk · Desktop support · Infrastructure

  • Supported 200+ users with hardware, software, account and network issues.
  • Built an Excel helpdesk tracker with automation and reporting to follow tickets from open to closed.
  • Set up and maintained office networks, user devices and shared resources.
  • Wrote simple guides so repeat problems get solved without a ticket.

Services

Available for projects and roles, remote worldwide.

IT helpdesk and desktop support

Fast, patient support for teams and small businesses, on site or remote.

  • Hardware, software and account issues
  • User setup and device rollout
  • Ticket tracking and clear documentation

Network setup and troubleshooting

Office networks designed to stay up and easy to manage.

  • VLAN segmentation and DHCP
  • Dual-ISP failover for outages
  • Fault finding and performance checks

Helpdesk and reporting tools

Simple Excel trackers that show what is open and what is late.

  • Ticket and asset trackers
  • Automated reports
  • Handover guides for your team

Websites and web apps

Clean, fast sites and small tools for people and businesses.

  • Portfolio and business sites
  • Static hosting on Azure
  • Web apps built with AI-assisted workflows
Not sure which one you need?Tell me what you're working on

Skills

Highlighted ones are what I'm sharpening right now.

Cloud
Azure Blob StorageAzure VMsNetwork Security GroupsAzure SQL Database
Infrastructure
Linux (Ubuntu)SSHProxmoxTrueNASOPNsense
Networking
VLANsDHCPOSPFInter-VLAN routingWAN redundancy
Support
HelpdeskDesktop supportTicketingDocumentation
Build
HTML / CSSAI-assisted developmentExcel automationSaaS

Certificates

Support and security first, now building toward Azure.

  • Google IT Support Professional Certificate

    Google

    Support fundamentals, networking, operating systems, system administration and security.

  • System Administration and IT Infrastructure Services

    Google

    Managing servers, directory services, cloud basics and infrastructure operations.

  • IT Security: Defense against the Digital Dark Arts

    Google

    Threats, encryption, authentication and defense in depth.

  • Cisco Networking Basics

    Cisco

    Core networking concepts, addressing and how traffic moves across a network.

  • Cisco Endpoint Security

    Cisco

    Protecting devices and endpoints from malware and attacks.

On the roadmap

  • AZ-104

    Microsoft Azure Administrator

    Next target
  • Sec+

    CompTIA Security+

    Planned

Projects

Azure labs, networking and web apps. Most link to the code.

  • Apr 2026
    Azure

    Static Portfolio on Azure Blob

    Portfolio site hosted as a static website in Azure Blob Storage, with custom error pages and anonymous read access.

    Blob StorageStatic websiteHTML/CSS
    GitHub ↗
  • Apr 2026
    Azure

    Azure VM Deployment Lab

    Ubuntu VM deployed on Azure with network security group rules, SSH access and resource tagging.

    Azure VMsNSGUbuntu
    GitHub ↗
  • Apr 2026
    Azure

    Blob Storage and File Upload

    Cost-optimized file storage and sharing solution that uses automatic storage tiering.

    Blob StorageFile uploadTiering
    GitHub ↗
  • Apr 2026
    Azure

    Azure SQL Database Setup

    Managed PaaS database, populated with data and accessed securely from a laptop.

    Azure SQLPaaSDatabase
    GitHub ↗
  • Apr 2026
    Networking

    Multi-Floor Office Network

    Multi-floor network lab with dual-ISP failover, VLAN segmentation, inter-VLAN routing and automatic WAN redundancy to keep critical services online during outages.

    VLANsDHCPOSPF
    GitHub ↗
  • Jun 2026
    Web app

    StudyFlow App

    Study planning and productivity web app built with AI-assisted workflows.

    AI-assistedWeb appProductivity
    Live site ↗
  • Aug 2026
    SaaS

    HR, Payroll and Accounting System

    Web platform that combines workforce operations, payroll processing and finance workflows.

    SaaSHRPayroll
    Live site ↗
  • Ongoing
    Home lab

    Self-Hosted Server Stack

    Home server running Proxmox for virtualization, TrueNAS for storage and OPNsense as the firewall, hosting my own services.

    ProxmoxTrueNASOPNsense
    Runs at home
  • October 2026
    Deployment

    Connecting a Vercel Deployment to a Custom Domain

    Connecting a Vercel Deployment to a Custom Domain

    VercelDeploymentCNAMEDNS MANAGEMENT
    GitHub ↗

Let's talk IT support or cloud migration.

Reach out about a role, a system to support or a cloud migration to plan. I usually reply within a day.

+234 816 625 9754Port Harcourt, NigeriaRemote, worldwide